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| About Us We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: A. STEELE 5336 S Oldfield Ave Homosassa, FL 34446 Phone: 800-693-3353 Email: asteele@asteele.com |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from Europe or anywhere else, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Most Products are shipped the same day. Some products are shipped direct from manufacturer. All products are shipped brand new , and insured. If you recieve damaged merchandise, you must notify the shipping agent as soon as posible (UPS, FEDEX), or do not accept shippment. Please notify us as well so we can get the process started and get a replacement product to you as soon as possible. Free shipping items only apply to orders shipped within the United States. *Some restrictions may apply. We will not accept damaged or used goods, or accept a package that has not been pre-approved by our staff. A RESTOCKING FEE OF 25% MAY BE CHARGED ON RETURNS, SHIPPING CHARGES ARE NON-REFUNDABLE, SHIPMENTS RETURNED OR REFUSED INCUR SHIPPING CHARGES. If received by free shipping, the actual shipping charges incurred when shipping the items will be deducted from your refund. The same goes for flat rate shipping orders. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 3-10 business days . International orders are generally received in under 15 days. Free shipping items only apply to orders shipped within the United States. *Some restrictions may apply. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from within the United States sales tax will be apllied to all in state orders. Our business is operated from Wisconsin All other orders are tax free, unless you ordered a Magliner Product. Because there are several locations, nationwide, some orders will have Sales Tax Added. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. If you are pleased with your purchase, it may be returned for credit less shipping charges. All Products are guaranteed from the manufacturer. |
| Reaching Us If you need to reach us, Please email us using the link on the store page or asteele@asteele.com Call 800-693-3353 Fax 352-503-3400 Write to us at: A. STEELE CO SCALES 4 LESS 5336 S Oldfield Ave Homosassa, FL 34446 USA |
| Privacy Policy A. Steele Co do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy All products are shipped in new condition unless otherwise indicted. All are shipped, insured for value. All returns must be pre approved by us and subject to 25% restock fee. Please call with your order number. All items returned must be in same condition as recieved within 30 days of your order, with all packing materials intact. Shipping costs are not refundable. We will not accept damaged or used goods, or accept a package that has not been pre-approved by our staff. Call 800-693-3353 if you have questions. Canceled & Returned Orders: We understand sometimes things change and you changed your mind or your needs changed. However, unfortunately, payment processors have instituted a policy where we no longer get our payment processing fees back as a result of a canceled or returned order. Due to this change, we will not be returning 3% of your order total. |